Gasworks Employment Matching Service
Integrating the long-term unemployed into the Belfast labour market

What was the problem?

Belfast went through significant urban decline in the late 70s, hitting its lowest point in the mid 1980s. The crisis had three main characteristics:

• Deindustrialisation: Belfast experienced an industrial crisis which peaked in the late 1970s/early ‘80s, which affected all the traditional industrial sectors (e.g. shipbuilding, engineering, linen-production). Manufacturing employment declined from 67,000 in 1973 to 18,000 in 1995. Although new jobs were created in services during the 1980s, twice as many jobs in manufacturing were lost over the same period.


Graphic text


• Political crisis: between 1968 and 1994 Belfast was a focal point for much of the violent conflict between loyalist and republican groups that became known as ‘The Troubles’. As well as the infrastructural damage caused by the conflict, the divisions between the two major ‘ethnic’ groups (Catholics and Protestants) caused extremely high levels of spatial segregation. Due to the climate of insecurity, those who could afford to left the city and moved to suburban areas, making Belfast one of the most sprawling metropolitan areas in the UK.


• Social problems: The socio-economic impact of the political crisis was immense. Unemployment peaked by the mid 1980s. In the 1990s, 26 or more than half of the 51 wards in Belfast were classified as deprived.



What action was taken?

In 1989 the public-private Laganside Corporation was created to undertake large-scale regeneration along the River Lagan. The riverfront contained derelict former docks and declining industrial activity; the adjacent neighbourhoods displayed high levels of social deprivation with high unemployment. The river itself was heavily polluted and had come to symbolise urban decline. The corporation’s objective was to bring social, physical and economic regeneration to an area of 140 hectares on both sides of the river.


Gasworks buildings

The Gasworks

site, Laganside












On a site known as the Gasworks, a formerly derelict 10ha area, 2,000 jobs were created. Most of these were in the new call centre established by the Halifax bank. It is the largest call centre in Belfast. Other large employers include the Department for Social Development and the new SAS Radisson hotel. However, over the years it became clear that the surrounding neighbourhoods of South and East Belfast were not benefitting from the job creation in the Laganside site, and were not seeing any reduction of persistent social problems. Belfast City Council commissioned a study to consider how existing mainstream employment initiatives could be supplemented.


As a result of this study, in 1998 Belfast City Council established a steering group representing different levels of government and public/private partnerships. The group discussed options for integrating the long-term unemployed into the labour market, and to promote economic development more generally. As a result of these discussions, the Gasworks Employment Matching Service (GEMS) was launched as a pilot-project in 2002.



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Topics associated with this project

EconomyHousingNorthern IrelandRegenerationTraining