What can be learned from this project?
• As well as the flagship Idea Store in Whitechapel, there are also Idea Stores in Bow, Chrisp Street and Canary Wharf. Each one offers a convenient and accessible one-stop location for library and learning services. Plans are underway to develop three further Idea Stores in the Isle of Dogs, Watney Market and Bethnal Green.
• Tower Hamlets Borough Council’s libraries consultation exercise was one of the largest that any council has undertaken. It enabled the council to produce a combined Libary and Lifelong Learning Strategy and develop a service that truly meets the needs of local people.
• While attracting new audiences was a top priority for the Idea Stores, it was also important to retain existing users who were used to a more traditional approach. The Idea Stores developed a range of initiatives with these users in mind, including reading groups encompassing all aspects and levels of literature.
The view from the top floor cafe
• The council engaged top architects to create high quality buildings that would be fun and stimulating places to visit, with bright colours, natural light and lots of glass. Each Idea Store is an accessible, attractive and contemporary space that encourages people to discover more about the library and its learning services. Borrowing ideas from the retail sector, such as having floorwalkers and uniforms for staff, has made it easier for people to find what they need. The Whitechapel and Chrisp Street Idea Stores both received RIBA design awards.
Topics associated with this project
Cohesion, Education, London, Private sector